Terms of Service

Terms of Service

Effective Date: 5 September 2026
Last Updated: 5 September 2026

Welcome to Lasoon.in (“Lasoon“, “we“, “us“, or “our“). Lasoon is operated by Wool Worth India.

These Terms of Service (“Terms“) govern your access to and use of the Lasoon website, including browsing, creating an account, purchasing products, submitting reviews or other content, and using any other services made available through the Website (collectively, the “Services“).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, Return/Refund Policy, and Cancellation Policy.

If you do not agree with these Terms, please do not access or use the Website.

1. Eligibility

You may use the Website only if you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of majority applicable to your jurisdiction, you should use the Website only with the involvement and supervision of a parent or lawful guardian where required by law.

By using the Website, you represent that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

2. Website and Services

Lasoon operates an online retail platform through which customers may browse and purchase products offered on the Website.

We reserve the right to:

  • Modify, update, suspend, or discontinue any part of the Website;
  • Change product descriptions, specifications, availability, or pricing;
  • Correct errors or inaccuracies;
  • Limit quantities available for purchase;
  • Restrict access to certain features; and
  • Refuse or cancel transactions where permitted by applicable law.

We will make reasonable efforts to ensure that Website information is accurate and up to date. However, occasional typographical, pricing, availability, or technical errors may occur.

3. Product Information and Availability

We make reasonable efforts to display product descriptions, photographs, colours, sizes, measurements, and other product information accurately.

Actual colours and appearance may vary depending on your device, display settings, photography conditions, or other factors.

Product availability is subject to change without notice.

A product displayed on the Website does not necessarily guarantee that it will remain available until an order is placed and accepted.

4. Pricing and Taxes

Prices displayed on the Website are subject to change.

Where applicable, prices may include or exclude taxes, shipping charges, handling charges, or other applicable fees. The applicable charges will be displayed during the checkout process where reasonably possible.

If an obvious pricing or listing error occurs, Lasoon reserves the right to correct the error and, where permitted by law, cancel an affected order.

If payment has already been made for an order cancelled due to such an error, the applicable amount will be refunded in accordance with our refund procedures.

5. Orders and Acceptance

Placing an order constitutes an offer by you to purchase the selected products.

After placing an order, you may receive an acknowledgement confirming that your order has been received. Such acknowledgement does not necessarily constitute final acceptance of the order.

An order may be accepted, rejected, cancelled, or modified in accordance with these Terms and applicable law.

Reasons for cancellation may include:

  • Product unavailability;
  • Pricing or listing errors;
  • Payment issues;
  • Suspected fraud or unauthorised activity;
  • Incorrect delivery information;
  • Duplicate or unusually large orders;
  • Violation of these Terms; or
  • Other legitimate operational or legal reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

6. Account Registration

Certain Website features may require you to create an account.

You agree to:

  • Provide accurate information;
  • Keep your account information updated;
  • Maintain the confidentiality of your login credentials;
  • Not share your account in a manner that compromises its security; and
  • Notify us promptly if you suspect unauthorised access.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

Lasoon is not responsible for losses caused by your failure to safeguard your account credentials.

7. User Information and Privacy

Your use of the Website may involve the collection and processing of personal information.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy and applicable data-protection laws.

You may have rights regarding your personal information, including rights to access, correction, deletion, withdrawal of consent, and grievance redressal, subject to applicable law.

8. Cookies and Tracking Technologies

The Website may use cookies, pixels, device identifiers, analytics tools, and similar technologies.

These technologies may be used to:

  • Operate Website features;
  • Remember preferences;
  • Maintain shopping-cart functionality;
  • Analyse Website performance;
  • Understand user interactions;
  • Improve our Services;
  • Detect fraud and security issues; and
  • Support advertising or marketing activities where applicable.

Third-party service providers may also use similar technologies in connection with services provided to Lasoon.

Cookie controls and consent mechanisms may be provided where required by applicable law.

For additional information, please refer to our Privacy Policy.

9. Communications

We may communicate with you electronically regarding:

  • Orders;
  • Payments;
  • Shipping and delivery;
  • Returns and refunds;
  • Account activity;
  • Customer support;
  • Security matters; and
  • Other transactions or Services requested by you.

Where permitted by law, we may also send promotional communications about products, offers, sales, and new launches.

You may opt out of promotional communications through the unsubscribe mechanism provided in the communication or by contacting us.

Opting out of promotional communications will not prevent essential transactional or service-related communications.

10. Electronic Communications

By using the Website or communicating with Lasoon electronically, you consent to receive electronic communications where permitted by applicable law.

You agree that electronic communications, including notices, confirmations, policies, and transactional records, may satisfy applicable legal requirements for written communications to the extent permitted by law.

11. Payment and Financial Information

Payments may be processed through third-party payment processors or gateways.

You agree to provide accurate and lawful payment information and to use a payment method that you are authorised to use.

Lasoon generally does not store complete credit-card, debit-card, banking, or other payment credentials on its own servers when payment processing is handled by a third-party payment provider.

Payment providers may process payment information according to their own terms, privacy policies, and security practices.

Lasoon is not responsible for security incidents occurring solely within the systems of an independent third-party payment provider, except to the extent liability cannot lawfully be excluded.

If you suspect fraudulent activity involving your payment method, you should immediately contact your payment provider and Lasoon.

12. Shipping, Returns, Refunds and Cancellations

Purchases made through the Website are subject to our applicable:

  • Shipping Policy;
  • Return Policy;
  • Refund Policy; and
  • Cancellation Policy.

Those policies form part of these Terms where applicable.

Delivery estimates are indicative unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including logistics disruptions, weather, natural disasters, government restrictions, strikes, or other unforeseen events.

13. User Reviews and User-Generated Content

The Website may allow you to submit reviews, ratings, comments, photographs, feedback, suggestions, or other content (“User Content“).

You retain ownership of User Content that you own.

By submitting User Content, you grant Lasoon a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, format, moderate, adapt, and distribute the content as reasonably necessary to operate, promote, and improve the Website and Services.

You represent that:

  • You own or have the necessary rights to submit the content;
  • The content is accurate to the extent it contains factual claims;
  • The content does not infringe another person’s intellectual-property, privacy, publicity, or other rights;
  • The content is not unlawful, fraudulent, defamatory, abusive, threatening, or otherwise objectionable; and
  • The content does not contain malicious code or harmful material.

Lasoon may remove or restrict User Content that violates these Terms or applicable law.

14. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes;
  • Attempt to gain unauthorised access to the Website or its systems;
  • Circumvent security or authentication mechanisms;
  • Introduce viruses, malware, or other harmful code;
  • Interfere with Website operations;
  • Scrape, crawl, copy, or systematically extract Website data without permission;
  • Use automated systems in a manner that places unreasonable load on the Website;
  • Engage in fraudulent transactions;
  • Use stolen or unauthorised payment methods;
  • Impersonate another person or entity;
  • Submit false or misleading information;
  • Abuse promotional offers or referral programmes;
  • Upload unlawful or infringing content;
  • Attempt to reverse engineer Website software except where permitted by law; or
  • Use the Website in a manner that could harm Lasoon, its users, service providers, or systems.

Violation of these restrictions may result in suspension or termination of access and may be reported to appropriate authorities where required or permitted by law.

15. Intellectual Property

All Website materials, including:

  • Text;
  • Product descriptions;
  • Photographs;
  • Graphics;
  • Logos;
  • Trademarks;
  • Designs;
  • Layouts;
  • Videos;
  • Software; and
  • Other content

are owned by or licensed to Lasoon/Wool Worth India or their respective rights holders.

Except as expressly permitted by these Terms or applicable law, you may not reproduce, modify, distribute, publicly display, commercially exploit, or create derivative works from Website content without appropriate permission.

Nothing in these Terms transfers ownership of Lasoon’s or its licensors’ intellectual property to you.

16. Third-Party Websites and Services

The Website may contain links, integrations, payment systems, advertisements, or other connections to third-party websites and services.

Third parties operate independently and may have their own terms and privacy policies.

Lasoon does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party services, except where liability cannot legally be excluded.

You should review the applicable third-party terms before using those services.

17. Advertising and Promotions

Lasoon may display advertisements, promotional content, discounts, campaigns, or offers.

Promotional offers may be subject to additional terms, eligibility requirements, validity periods, product exclusions, quantity limitations, or other conditions.

Lasoon reserves the right to correct errors, modify, suspend, or withdraw promotional offers where permitted by applicable law.

18. Publicly Shared Information

If you voluntarily publish reviews, photographs, comments, or other information publicly through the Website, that information may be viewed, copied, or shared by other users or third parties.

You should avoid publishing information that you do not wish to make publicly available.

Lasoon is not responsible for independent misuse of information that you voluntarily make public, except where liability cannot legally be excluded.

19. Website Security

You must not attempt to compromise the security or integrity of the Website.

Prohibited activities include:

  • Unauthorised access;
  • Security testing without permission;
  • Introducing malicious software;
  • Denial-of-service attacks;
  • Interfering with servers or networks;
  • Circumventing technical restrictions; and
  • Attempting to access another user’s account or information.

We may investigate suspected security incidents and take appropriate technical, contractual, or legal action.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its Services are provided on an “as available” basis.

We do not guarantee that:

  • The Website will always be available;
  • The Website will operate without interruption;
  • All information will always be error-free;
  • All products will always be available;
  • Website content will always be current; or
  • The Website will be completely free from technical errors or security vulnerabilities.

Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Lasoon and Wool Worth India will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

This may include losses arising from:

  • Website interruptions;
  • Loss of data;
  • Loss of profits;
  • Business interruption;
  • Unauthorised third-party actions; or
  • Technical failures,

except where such liability cannot legally be excluded.

Nothing in these Terms limits liability for matters that cannot lawfully be limited or excluded under applicable law.

For consumer transactions, your statutory rights and remedies under applicable law remain unaffected.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lasoon, Wool Worth India, and their respective personnel, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms;
  • Your unlawful use of the Website;
  • Your User Content;
  • Your infringement of another person’s rights; or
  • Your fraudulent or unauthorised activities.

This clause does not apply to the extent that a claim results from our own unlawful conduct or negligence where such liability cannot legally be excluded.

23. Refusal, Suspension and Termination

We may suspend or terminate your access to the Website where reasonably necessary, including if:

  • You violate these Terms;
  • Fraud or suspected fraud is identified;
  • Your account presents a security risk;
  • You engage in unlawful activity;
  • You misuse promotions or Services; or
  • Continued access could harm the Website, users, or our business.

Where reasonably practicable and legally required, we may provide notice before termination.

Termination does not affect rights or obligations that accrued before termination.

Provisions that by their nature should survive termination—including intellectual-property, payment, liability, dispute, and applicable legal provisions—will continue to apply.

24. Force Majeure

Lasoon will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters;
  • Floods;
  • Fires;
  • Epidemics or pandemics;
  • War;
  • Terrorism;
  • Civil disturbances;
  • Strikes;
  • Government restrictions;
  • Internet or infrastructure failures;
  • Logistics disruptions; or
  • Other events beyond our reasonable control.

We will take reasonable steps to resume affected Services when circumstances permit.

25. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

  • New products or Services;
  • Changes to Website functionality;
  • Changes in business practices;
  • Changes in applicable law;
  • Security requirements; or
  • Other operational or legal requirements.

Updated Terms will be posted on the Website with a revised “Last Updated” date.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

26. Governing Law

These Terms are governed by the laws of India, without prejudice to any mandatory consumer or other statutory rights applicable to you.

Subject to applicable law, courts having jurisdiction in Ludhiana, Punjab, India shall have jurisdiction over disputes arising from these Terms.

Nothing in this clause prevents a consumer from exercising a mandatory right to approach a competent forum, court, consumer commission, or authority where applicable law provides such a right.

27. Dispute Resolution

If you have a complaint or dispute, we encourage you to first contact us at support.lasoon@gmail.com so that we can attempt to resolve the matter.

Nothing in this section limits any statutory rights or remedies available to you under applicable law.

28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to remain in effect.

29. No Waiver

Failure by Lasoon to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

30. Entire Agreement

These Terms, together with the Privacy Policy and other policies expressly incorporated into them, constitute the agreement governing your use of the Website, subject to any separate terms applicable to specific products, promotions, or Services.

If a separate agreement or mandatory legal requirement conflicts with these Terms, the applicable specific agreement or mandatory legal requirement will prevail to the extent of the conflict.

31. Contact Information

For questions, complaints, or concerns regarding these Terms or the Website, please contact:

Lasoon
Operated by: Wool Worth India
Website: https://lasoon.in
Email: support@lasoon.in

Registered/Business Address:
[Insert complete registered/business address]

Customer Support Contact:
[Insert phone number, if applicable]

Last Updated: 5 September 2026